Privacy Policy

Privacy Policy for iRoyalPay

INTRODUCTION

iRoyalPay Technologies Limited (“iRoyalPay,” “We,” “Us,” or “Our”) values your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our mobile application, website, and related services (collectively, the “Service”).

By accessing or using iRoyalPay, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service immediately.

COLLECTION OF PERSONAL INFORMATION

We may collect information that identifies you, such as your full name, email address, phone number, date of birth, identification details (e.g., BVN, NIN, or government-issued ID), and bank account information for deposits and withdrawals, all of which are necessary to create accounts, verify identities, facilitate transactions, and comply with financial regulations like KYC (Know Your Customer) and AML (Anti-Money Laundering).

TRANSACTIONAL INFORMATION

Details of your activities on iRoyalPay, including gift card trades, crypto exchanges, bill payments, airtime/data purchases, and fund transfers, are collected to provide accurate records, improve your experience, and ensure compliance with applicable laws.

THE NATURE OF PERSONAL INFORMATION WE COLLECT

The personal information we collect, which you may provide to us, includes identifying information (such as your full name, date of birth, and government-issued identification details like BVN or NIN), contact information (including your email address, phone number, and residential or office address), and financial information (such as your bank account details used for deposits and withdrawals). As a general rule, you have the right not to provide certain details when using our Services; however, withholding specific information may limit our ability to create your account, verify your identity, facilitate transactions, or comply with regulatory requirements such as KYC (Know Your Customer) and AML (Anti-Money Laundering).

AUTOMATICALLY COLLEECTED INFORMATION

When you visit or interact with our Website, we may automatically collect information about your device and activity. This helps us manage and secure the site and improve user experience. This information may include, but is not limited to:

  1. IP address
  2. Browser type and version
  3. Operating system
  4. Date and time of access
  5. Pages visited (URLs)
  6. Your username, if used to log in
  7. The URL of any site from which you accessed our Website

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience, where cookies store small amounts of information on your device and are only shared with the Website that set them; these include session cookies, which are temporary and deleted when your browser is closed to improve navigation and maintain session information, and persistent cookies, which remain on your device to recognize returning users, remember preferences, and provide a personalized experience.

USE OF YOUR PERSONAL INFORMATION

We use your information to:

  1. Operate and improve iRoyalPay’s Services.
  2. Facilitate secure transactions including gift card and crypto conversions, bill payments, and fund transfers.
  3. Verify your identity and prevent fraudulent activity.
  4. Comply with legal and regulatory obligations, including AML and counter-terrorist financing laws.
  5. Send transactional notifications such as rate updates, account alerts, and service information.
  6. Respond to inquiries and provide customer support.

DISCLOSURE OF YOUR PERSONAL INFORMATION

The personal information you provide to us, whether voluntarily or automatically as described above, may be used and shared without limitation with our employees, staff, insurers, professionals, agents, suppliers, subcontractors, or other parties we consider necessary to provide the Services or fulfill the purposes outlined in this Privacy Policy. Information may also be shared among third parties, and all terms in this Privacy Policy apply to such disclosures to ensure your data is protected. Additionally, personal information may be disclosed to comply with legal obligations, such as law enforcement requests, court orders, subpoenas, or warrants, and may be used to protect the Company’s copyrights, trademarks, intellectual property, legal rights, or overall safety.

SECURITY OF YOUR INFORMATION

We employ robust security measures to protect your personal data, including encryption, multi-factor authentication, and biometric login options. While we work diligently to safeguard your data, no system is completely immune to breaches. In the unlikely event of unauthorized access, we will notify affected users and take appropriate steps to mitigate the impact.

CHILDREN UNDER THIRTEEN

We do not knowingly collect personal information from children under 13. Users under 13 must obtain parental or guardian consent before using our Services.

OPT-OUT & UNSUBSRIBE

You may choose to opt-out of receiving promotional communications or marketing messages by contacting us at support@iRoyal.com

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Changes take effect immediately upon posting to the Website. We recommend reviewing this Policy periodically to stay informed about how we protect your information.

CONTACT

For any questions about these Terms, please contact us.

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